IWS Appeal Process

 

Integrated Wellness Solutions, LLC
Programming Appeal Process


According to the Federal Regulations put forth regarding wellness programming in American Businesses, an established APPEAL PROCESS must be in writing for those wellness vendors assisting organizations in this direction. Integrated Wellness Solutions, LLC has established a concrete programming appeal process for those individuals/clients to utilize if in need.

Defined Wellness Programming Overides

Physician results and or opinions PREVAIL in EVERY CASE over Integrated Wellness Solutions, LLC regarding:
- Biometric Screening results
- Weight Management/Nutrition Management direction
- Exercise change and or prescription


Appeal Process
If an employee/Client has a question, concern and or an issue, please follow the following procedures:

  1. Contact Integrated Wellness Solutions at 877 530 9355 or 614 334 2119
    - Please share with Integrated Wellness Solutions, LLC your concern and or issue to appeal
    - Please have in writing
    your concern or issue for documentation
  2. Integrated Wellness Solutions, LLC will do the following:
    - Make the change or correction immediately
    - Research the issue with Integrated Wellness Solutions, LLC Professionals for resolution AND Integrated Wellness Solutions, LLC will follow up telephonically and in writing with its findings.
    - Integrated Wellness Solutions will engage an Independent Medical Expert
    (IME) to assist with issue if necessary. Integrated Wellness Solutions, LLC
    will follow up with the employee/client with its results/findings.
  3. IF YOUR Physician has a different biometric screening result and or opinion, please provide for Integrated Wellness Solutions LLC written confirmation or the medical professional’s phone number for Integrated Wellness Solutions, LLC to contact and confirm.
  4. Once the appeal process has been completed, Integrated Wellness Solutions, LLC will document its resolution for both parties to sign off.